24-HOUR CARE THAT'S COMFORTABLE
WHAT 24-HOUR CARE LOOKS LIKE
It’s not about someone hovering over you. It’s about having the right support in place so you can stay safe, comfortable, and independent. Day or night, trained nurses and support workers help with things like:
- Medical care at home, including catheter and wound management.
- Medication assistance to make sure nothing is missed.
- Overnight monitoring to prevent falls, manage pain, and provide reassurance.
- Personal care - like help with bathing, dressing, and moving safely.
"Imagine having a new person walk into your home every other day. It wouldn’t feel great, right? That’s why we make sure our clients see familiar faces. A little consistency makes all the difference in feeling safe and secure." – Rachael
NEVER FEEL ALONE AT NIGHT AGAIN
Living with a disability or complex mental health needs can make daily tasks challenging. Some days, things feel manageable. Other times, you might need extra support. That’s where 24-hour care steps in—fitting into your life, giving you the help you need when you need it.
NO MORE RESTLESS NIGHTS
Nighttime can be tricky. Pain, anxiety, or medical needs can make it hard to sleep. Having someone by your side means you don’t have to wait until morning for help. Whether it’s repositioning to ease discomfort, checking vital signs, or just knowing someone’s there if you need them, 24-hour care means peace of mind.
YOUR ROUTINE, YOUR RULES
Nobody likes feeling like a guest in their own home. With 24-hour care, you stay in control. Support workers and nurses follow your routine. You decide when to wake up, eat, rest, or go out.
"Time matters. If we’re late, it can throw off an entire routine. We make sure we’re on time so our clients don’t have to worry." - Cassie
KEEPING FAMILIES CONNECTED
Nobody understands your needs better than you and your loved ones. That’s why family plays a key role in 24-hour care, and it’s not just about the person receiving support. This means being involved in care decisions, receiving regular updates, and having the peace of mind that your loved one is safe. Support extends to those who care about you most.
COMPLEX CARE? WE'RE HERE FOR THAT
Specialised Medical Assistance at Home
Medical conditions don’t keep business hours. If you need high-intensity support, a nurse can help manage things like:
- Enteral feeding to make sure your meals are safe and comfortable.
- Ventilator and tracheostomy care to keep your airways clear.
- Severe dysphagia support to prevent choking and aspiration.
- Complex wound care to support healing and reduce infection risks.
- Catheter and bowel care to ensure your comfort and dignity.
"Even when things feel tough, a warm smile can ease the tension. It’s a little thing, but it makes all the difference." - Sharon
SUPPORT THAT KEEPS YOU INDEPENDENT
Life doesn’t stop because you need support. And support shouldn’t get in the way of how you want to live. 24-hour care is flexible. Some days you might need direct, hands-on help; other times, it’s just knowing someone’s there if you need them. What matters is that you stay in control, with support that fits around you.
GETTING STARTED IS SIMPLE
Setting up 24-hour care is easy. Here’s how it works:
- Tell us what you need: Share the support you want and when.
- We create your plan: Together with you (and family), we build a care plan that fits your life.
- Meet your team: Get to know the people who will support you.
- Begin care:
Support starts with regular check-ins to ensure it’s working for you.
NEED TO ADJUST YOUR CARE? NO PROBLEM
Care should adapt as life changes. If you need more support, less support, or just a different approach, adjustments can be made anytime. Everyone's journey is different. This page has general information about 24 hour care and how you can be supported.
LET'S MAKE LIFE A BIT EASIER
24-hour care means never having to go through tough moments alone. You will get medical support, help with daily tasks, or just the comfort of knowing someone’s there. The right care makes all the difference. Want to know more? Let’s chat about what would work best for you.
