Welcome to First Choice Care Solutions

EMBRACING LIVES,

CELEBRATING DIVERSE ABILITIES

BOOK NOW

Local Help Is A Phone Call Away

You Call, We’ll Respond – Anytime, Anyday

Need Support Now? We’re Ready When You Are

Life happens fast, and when it does, you need support that comes on time, every time.


Whether it’s a public holiday, an unexpected complication, or a complex health concern, you should never be left without help. 


You can count on our experienced nurses and support workers to provide the right care, when you need it - without delays, roadblocks, or stress.

SUPPORT THAT PUTS YOU FIRST

Here to Provide Real Care, Right When You Need It

At First Choice Care Solutions, we understand that life with a disability can be unpredictable. That’s why our nurses and support workers provide care that’s flexible, reliable, and centred around you.

Our goal is to make daily life easier and more comfortable, with

support that meets you where you are:


  • Compassionate, professional support you can rely on
  • Support that adapts to your needs and routine
  • Clear, respectful communication — no surprises
  • Thoughtful care for both daily life and complex needs


We’re here to walk beside you with care that’s timely, respectful, and truly person-centred.

DISCOVER HOW WE CAN HELP

SUPPORT TAILORED TO YOU

At First Choice Care Solutions, our in-home care, ranging from high-intensity support to everyday personal care, is delivered with compassion and reliability to help you live with dignity, confidence, and comfort

High-Intensity Supports

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Spinal Cord Injury Support (Including TAC Clients)

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Neurological Conditions

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Complex Mental Health Support

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Aged Care

Palliative Care

Medication & Diabetes Management

Catheter, Bowel, and Wound Care

Building Emotional Safety,

Not Just Physical Safety

"People can feel emotionally safe with us, not just physically safe. That comes from the small things that add up. So it’s important that we listen, support, and reassure." – Rachael

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"People can feel emotionally safe with us, not just physically safe. That comes from the small things that add up. So it’s important that we listen, support, and reassure." – Rachael

A woman wearing glasses and earrings smiles for the camera

Whether It’s a Little Help or a Lot, We’ll Make It Happen

For Parents & Families


You want someone who understands not just the tasks but the heart that’s behind them. The right support can make all the difference - not just for your child but for your whole family.


For Health Professionals


You need a team that follows the rules, keeps accurate records, and provides reliable updates. That’s exactly what we do. We have a track record of getting it right, every time.

For Support Coordinators - We’re Local and We’re Here to Help


If we’re not the right fit from the beginning, we’ll help you find someone who is. Don’t worry - we won’t be calling you on your day off unless it’s an actual emergency.

Find Out More About Us

WHY CHOOSE FIRST CHOICE CARE SOLUTIONS

For Parents & Families

You want someone who understands not just the tasks but the heart that’s behind them.

The right support can make all the difference for your child and your whole family.


For Health Professionals

You need a team that follows the rules, keeps accurate records, and provides reliable updates.

That’s exactly what we do. We have a track record of getting it right, every time.


For Support Coordinators—We’re Local and We’re Here to Help

If we’re not the right fit from the beginning, we’ll help you find someone who is.

You don’t need to worry. We won’t be calling you on your day off unless it’s an actual emergency.

FIND OUT MORE ABOUT US

OUR TEAM

You’ll see familiar faces, not new ones every week.

We keep your support team consistent, so you don’t have to keep explaining your needs. You’ll work with people who know and understand you.


We match you with the right support worker.
Feeling comfortable matters. We take the time to pair you with someone who suits your needs and personality.


We support your independence.
Support means working with you, not taking over, so you can stay in control and build on your strengths.

MEET THE TEAM

We Provide Care to the Areas North and West of Melbourne

We’re based in Macedon Ranges, supporting people across areas north and west of Melbourne.


Need help outside these areas? Let’s chat - we will still be able to assist or connect you with someone who can.

OUR LOCATIONS

We’re based in Macedon Ranges, supporting people across areas north and west of Melbourne. Do you need help outside these areas? Chat us. We can assist or connect you with someone who can.

Being a Calm Presence in a Tough Moment

"If a client is upset or anxious, it is our responsibility to stay calm. We bring positive energy along with us to set the tone for a great experience." – Cassie

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Local Help. No Call Centres. Less Paperwork.

We’re a happy team that takes the time to understand who you are, what you need, and what matters to you the most.


We focus on effective home care - keeping you comfortable and making sure you get the right care.

We know when you need hospital care - and when you don’t. 

A waterfall with a rainbow in the middle of it

Local Help. No Call Centres. Less Paperwork.

We’re a happy team that takes the time to understand who you are, what you need, and what matters to you the most.


We focus on effective home care - keeping you comfortable and making sure you get the right care.

We know when you need hospital care - and when you don’t. 

Your Questions Answered

  • What services does First Choice Care Solutions offer?

    We provide a range of services including personal care, home care, community access, and transportation. 

  • Which areas do you serve?

    We serve Melbourne's western and northern suburbs, including Bendigo, Hepburn, Macedon Ranges, Mount Alexander, Moorabool, Brimbank, Hume, and Melton. 

  • How can I get in touch with First Choice Care Solutions?

    You can reach us by phone at 0447 400 001 or via email at admin@firstchoicecaresolutions.com.au. 

  • Who are your primary clients?

    While our main clients are NDIS participants, we also work with TAC and aged care clients. We tailor our services to meet the unique needs of each individual.

  • What is the process for arranging services?

    Upon contacting us, we will schedule a convenient time for one of our registered and fully qualified nurses to meet with you in person. 

YOUR QUESTIONS ANSWERED

  • What services does First Choice Care Solutions offer?

    We provide a range of services including personal care, home care, community access, and transportation. 

  • Which areas do you serve?

    We serve Melbourne's western and northern suburbs, including Bendigo, Hepburn, Macedon Ranges, Mount Alexander, Moorabool, Brimbank, Hume, and Melton. 

  • How can I get in touch with First Choice Care Solutions?

    You can reach us by phone at 0447 400 001 or via email at admin@firstchoicecaresolutions.com.au. 

  • Who are your primary clients?

    While our main clients are NDIS participants, we also work with TAC and aged care clients. We tailor our services to meet the unique needs of each individual.

  • What is the process for arranging services?

    Upon contacting us, we will schedule a convenient time for one of our registered and fully qualified nurses to meet with you in person. 

The Smartest Way To Get The Right Care

The Risks Of Going It Alone


Relying on an independent support worker might seem like a good idea - until they’re sick, away, or off for the holidays. 


With no backup, you’re left stranded. 


When it comes to care, certainty matters. A strong, reliable support network makes all the difference.

No Risk or Pressure - Let’s Talk

Your care should never feel like an afterthought. 


If you need support, have questions, or just want to chat about your options, we’re here.


Call: 0447 400 001
Email: admin@firstchoicecaresolutions.com.au

Contact Us
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LET'S TALK ABOUT GETTING WHAT YOU NEED

Your care should never feel like an afterthought.

If you need support, have questions, or just want to

chat about your options, we’re here.


Call: 0447 400 001
Email: admin@firstchoicecaresolutions.com.au

CONTACT US
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